Help & FAQs
Quick answers about orders, delivery, tracking, returns, product questions, and contacting Trendly.
Where can I find shipping and delivery information?+
Use our Shipping & delivery policy for the current information that applies to your order. Available options and costs are shown during checkout when applicable.
How do I track my order?+
When tracking is available, use the tracking link in your shipping confirmation email. Contact Trendly with your order number if you need help.
How do returns and refunds work?+
Read our Returns & refunds policy for eligibility, timing, and the current return process. Contact us before sending an item back.
What if an item arrives damaged or incorrect?+
Contact Trendly with your order number and clear photos of the item and packaging so we can review the issue.
Can I ask a product question before ordering?+
Yes. If a feature, option, compatibility detail, or description is unclear, contact us before ordering and tell us which product you are looking at.
How do I contact Trendly?+
Use our Contact page or the support email shown in the footer. Include your order number when your message is about an existing purchase.