Returns & refunds
We want you to have a good experience with Trendly. If something is wrong with your order, contact us as soon as possible so we can review it.
Damaged or incorrect items
If your item arrives damaged, defective, or different from what you ordered, contact us with your order number and clear photos of the item and packaging.
Return requests
Return eligibility can depend on the product and the circumstances of the request. We will review each request according to the applicable order and consumer-protection requirements.
Refunds
Approved refunds are returned to the original payment method when possible. Processing time may vary by payment provider.
Contact us first
Please contact Trendly before sending anything back. We will provide the appropriate instructions if a return is approved.